Privacy Policy
Pursuant to Art. 13 of EU Regulation 2016/679 (GDPR)

Data Controller

The Data Controller is:
Raffaele Lai
Calle Grande 7, 38670 Adeje, Santa Cruz de Tenerife
Email: wellnesshouse22@gmail.com

For any questions regarding the processing of your personal data, please contact us directly using the details above.

Types of Data Collected

This website does not collect personal data automatically.

The only personal data we may process is what you voluntarily provide through the contact channels available on the site (WhatsApp and email), such as:

• Full name

• Phone number (in case of contact via WhatsApp)

• Email address

• Content of the message sent

Purposes and Legal Basis of Processing

Your personal data is processed exclusively for the following purposes:

• Responding to your enquiries and booking requests (legal basis: Art. 6(1)(b) GDPR, performance of a contract or pre-contractual measures)

• Fulfilling any legal obligations (legal basis: Art. 6(1)(c) GDPR)

We do not use your data for marketing purposes, nor do we share it with third parties for commercial use.

Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes described above, or as required by applicable law. Contact data is generally kept for no longer than 2 years from the last interaction.

Data Sharing

Your personal data will not be sold, rented, or shared with third parties, except:

• Where required by law or by a competent authority

• Where strictly necessary to provide the requested service

Please note that when you contact us via WhatsApp, your data is also processed by Meta Platforms Ireland Ltd. in accordance with WhatsApp's own privacy policy, over which we have no control.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data (Art. 15)

• Rectify inaccurate data (Art. 16)

• Erase your data ("right to be forgotten") (Art. 17)

• Restrict processing (Art. 18)

• Object to processing (Art. 21)

• Data portability (Art. 20)

To exercise any of these rights, please contact us at: wellnesshouse22@gmail.com

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

Cookies and Tracking

This website does not use profiling cookies or third-party tracking tools. No personal data is collected automatically through browsing.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page. We recommend checking this page periodically.

Last updated: May 2026